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PRIVACY POLICY
ROC Solid Realty LLC
Effective Date: October 9, 2026
Last Updated: October 9, 2026
1. Introduction
Welcome to ROC Solid Realty LLC.
At ROC Solid Realty LLC (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when visiting our website, purchasing our ebooks, downloading digital products, or using our services.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
This policy applies to visitors and customers who interact with our website:
Website: www.rocsolidrealty.com
By using our website, you acknowledge the data practices described in this Privacy Policy. Where applicable law requires consent, we will request it separately.
2. Information We Collect
We may collect personal information when you visit our website, purchase digital products, subscribe to communications, or contact customer support.
Personal Information
Information you voluntarily provide may include:
First and last name.
Email address.
Telephone number.
Billing address.
Purchase history.
Customer service inquiries.
Information submitted through contact forms.
Payment Information
When you purchase an ebook or other digital product, payment information is processed through our third-party payment service providers.
Depending on the payment processor, this may include:
Credit or debit card information.
Billing information.
Transaction details.
Payment confirmation information.
We do not intentionally store complete credit card numbers on our own servers. Payment information is handled according to the security practices of our payment processing providers.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address.
Browser type.
Device type.
Operating system.
Pages visited.
Date and time of website visits.
Referring website.
Website interaction and usage data.
This information helps us understand website performance, improve customer experience, and maintain website security.
3. How We Use Your Information
We may use collected information for the following purposes:
Order Processing and Delivery
To process purchases, confirm payments, send receipts, and provide access to purchased ebooks and digital products.
Customer Support
To respond to questions, resolve technical problems, and assist customers with product access.
Website Improvements
To analyze website traffic, improve functionality, and enhance the customer experience.
Marketing and Promotions
Where permitted by law, to provide information about new ebooks, educational resources, promotions, and other products or services.
Fraud Prevention and Security
To identify potentially fraudulent transactions, prevent unauthorized access, and protect our business and customers.
Legal Compliance
To comply with applicable laws, regulations, tax requirements, and lawful requests from government authorities.
4. Email Marketing and Communications
When you purchase a product, we may send transactional emails related to your order.
These communications may include:
Purchase confirmations.
Payment receipts.
Digital download links.
Product access instructions.
Customer support responses.
Important updates regarding purchased products.
We may also send promotional communications about our educational products and services when permitted by applicable law.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in promotional emails or contacting us directly.
Unsubscribing from promotional communications will not prevent us from sending necessary transactional messages related to your purchases.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve functionality and understand visitor behavior.
These technologies may be used to:
Remember website preferences.
Maintain shopping cart functionality.
Analyze website traffic.
Measure advertising effectiveness.
Improve website performance.
Display relevant advertisements.
Third-Party Advertising
We may use advertising platforms such as Meta and Google to promote our digital products.
If implemented on our website, these platforms may use cookies or tracking pixels to measure advertising performance and deliver relevant advertisements.
Depending on the technology and applicable law, we may request your consent before activating certain tracking technologies.
You can manage some cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Sharing Your Personal Information
We do not sell customer email lists or personal contact information to data brokers.
However, we may share personal information with trusted third-party service providers when reasonably necessary to operate our business.
These providers may include:
Payment Processors: To securely process purchases and payments.
Website Hosting Providers: To operate and maintain our ecommerce website.
Email Marketing Providers: To deliver authorized communications and marketing emails.
Digital Delivery Platforms: To provide customers with purchased ebooks and downloadable products.
Analytics and Advertising Providers: To measure website traffic, understand customer interactions, and evaluate advertising performance.
Legal Authorities: When disclosure is required by law or necessary to protect our legal rights.
Third-party service providers are responsible for handling information in accordance with their applicable privacy obligations.
Important: Certain advertising technologies may constitute the sale or sharing of personal information under some state privacy laws, even when no money is exchanged. If those technologies are used, we will provide legally required disclosures and opt-out mechanisms.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
Secure website connections.
Access controls.
Secure payment processing services.
Restricted access to customer information.
Website monitoring and security updates.
Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
Purchase and transaction requirements.
Customer service needs.
Accounting and tax obligations.
Legal and regulatory requirements.
Fraud prevention and security.
Legitimate business purposes.
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
9. Your Privacy Rights
Depending on your state or country of residence and applicable privacy laws, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request information about how your data is collected and used.
Opt out of certain marketing communications.
Opt out of certain targeted advertising or data-sharing practices.
Withdraw consent where processing is based on consent.
Exercise applicable privacy rights without unlawful discrimination.
Some requests may be subject to legal exceptions, including obligations to maintain transaction and tax records.
To submit a privacy-related request, please contact:
We may need to verify your identity before fulfilling certain requests.
We will respond within the time required by applicable law.
10. Children's Privacy
Our website and digital products are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Parents or guardians who believe their child has provided personal information may contact us at support@rocsolidrealty.com.
11. Third-Party Websites
Our website may contain links to third-party websites, payment platforms, or external resources.
We are not responsible for the privacy practices, security, or content of independently operated third-party websites.
We encourage customers to review the privacy policies of external websites before submitting personal information.
12. Digital Products and Customer Information
When you purchase an ebook or downloadable educational resource, we may collect information necessary to complete the transaction and deliver the purchased product.
This may include your name, email address, transaction details, and purchase history.
We may use this information to:
Confirm your purchase.
Deliver your digital product.
Provide customer support.
Resolve payment or download issues.
Maintain transaction records.
Communicate important product-related information.
We will not automatically enroll customers in promotional email campaigns where separate consent is required by law.
13. California and Other State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state consumer privacy laws.
Where these laws apply to our business, eligible consumers may have rights concerning access, correction, deletion, portability, targeted advertising, and certain disclosures or uses of personal information.
We will honor applicable requests and provide required notices and opt-out mechanisms.
Residents may contact support@rocsolidrealty.com to inquire about their privacy rights.
14. International Visitors
Our website is operated from the United States.
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Privacy laws in these locations may differ from those in your country of residence.
Where required, we will implement appropriate safeguards for international transfers and comply with applicable privacy laws.
15. Changes to This Privacy Policy
ROC Solid Realty LLC reserves the right to update this Privacy Policy to reflect changes in our business operations, technology, legal requirements, or data practices.
When changes are made, we will update the “Last Updated” date at the beginning of this policy.
If required by applicable law, we will provide additional notice or obtain consent before implementing material changes.
We encourage customers to review this policy periodically.
16. Contact Information
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise applicable privacy rights, please contact:
ROC Solid Realty LLC
Email: support@rocsolidrealty.com
Website: www.rocsolidrealty.com
Location: North Carolina, United States
We will make reasonable efforts to respond to privacy inquiries promptly.